Information for Tenants
We let, rent and manage furnished and unfurnished properties throughout the Calderdale and Kirklees area.
- All of our properties hold a GAS SAFE gas safety certificate, an energy performance certificate, smoke alarms to each habitable floor and all furniture complies with fire safety.
- Deposits (bonds) are held by the Deposit Protection Service, visit www.depositprotection.com for details of the scheme.
Guide for Tenants
Finding a property
The first step is to contact us to provide brief details about yourself and about the accomodation you require. We then search our database for suitable properties for you to view. If not urgent, we log your details so that we can contact you as suitable properties become available. It is wise to start looking about a month before you wish to move, as properties are viewed and reserved quickly. Our tenancies are granted for a minimum term of 6 months.
Viewings will be arranged at times to suit you, including weekends. You will be accompanied by a member of staff who can give advice and answer any questions you may have.
Applying for the property
Once you have decided on a property you will need to complete a tenant application form. Please contact our office for details.
As a minimum we require satisfactory references from your employer, and a previous or current landlord. We may also require a personal reference, and sometimes a guarantor. In addition a credit check will be undertaken. To comply with our legal responsibilities for the 'Right to Rent' checks, we will require a passport for all applicants. Appropriate visa details will be required if you are not an EU citizen.
Rents are normally quoted calendar monthly, and payable monthly in advance usually on the first of the month. The tenant is usually also responsible for council tax, water rates, gas, electricity, TV licence and telephone bills if applicable. All rents are payable by standing order to our bank account.
A deposit must be paid. This is held by the DPS to cover damage, breakages, rent arrears and any other liabilities under the terms of your tenancy agreement. Please note that under no circumstances can the deposit be used by the tenant to cover rent.
We charge a non refundable fee of £50 per applicant to cover credit check and referencing costs. If you are successful with your application and you take a property a single, one off processing fee of £150 is payable to cover the preparation and signing of the legal paperwork, but only payable if you are successful and move into a property with us. This processing fee is a SINGLE payment. NOT per tenant.
If a guarantor is required we charge £25.00.
We DO NOT charge tenancy renewal fees like many other agents.
Fees quoted include vat.
We have a designated repairs coordinator to ensure repairs and maintenance are carried out promptly. We understand that one of the main complaints tenants have against landlords is disrepair. As an agent we will act to ensure repairs are done within a reasonable time period, keeping you updated at all times.
We recommend that you consider having contents insurance to not only protect your belongings but also your deposit. If you have an accident which causes damage to the landlord’s carpet, for example, contents insurance including accidental damage will enable you to claim for damage and protect any claim on your deposit. Contents insurance is also designed to protect you in the event the accommodation you are renting becomes uninhabitable due to unforeseen circumstances such as flood or fire. It is not a well-known fact, but the landlord is not responsible for re housing you under such circumstances but we will do our best to assist you. Further details are available on request.